What happens when I have ordered my plants?

Once you have placed your order and gone through the checkout process you will receive an email confirmation of your order. This confirms to us and you that the order has been placed and the goods have been paid for. Once notification has been sent we will contact you by either email, text, or phone call to advise on delivery.

Can I specify a specific day or time of delivery?

Where possible we will try to accomodate your requests on this, however it is not always possible to do this so please wait for confirmation on delivery before arranging time off to receive the delivery or for arranging contractors etc to assist with planting. Delivery is normally between 11am and 3pm Monday to Friday. We cannot deliver on Saturdays unless prior agreement has been made.

What type of packaging do the plants come in?

This depends on what type of product you order. Small orders will tend to be shipped through the postal network and these are usually package in strong plastic bags or wrapping. Some additional wrapping is necessary on certain products (mainly plants with thorns) to help protect plants and couriers. Packaging if unwrapped carefully is re-useable. Large consignments of plants (heavy items including larger rootballed products) and bulky items will normally be packaged in wooden crates. These crates are non-refundable or returnable and we ask the customer to dispose of responsibly.

Who do I contact regarding delivery times/queries?

If you can contact Lee on 07968 202996 he will be able to assist you on any questions regarding deliveries.

What do I do if I need to return my plants?

We hope that you will keep your plants once purchased. However if for any reason you are not satisfied with the goods, services or you wish to return the goods for other reasons then please contact Lee on 07968 202996. Please see our info page for more details on returns policy.

What if the plants are damaged on receipt?

In the unlikely event of this occuring please contact Lee on 07968 202996 immediately after you have inspected your delivery of goods. If possible a picture of the goods as received will be required please forward any pictures via our contact us page. Please be advised that some small breakages on young soft plant growth can happen. This will grow back quickly and rarely affect the health of the plant significantly.

What if I cannot contact someone immediately by phone?

If you cannot contact us by phone, either leave a message or alternatively contact us with your enquiry.

What if I need to see the product before I buy?

We are a web based company and try to give as much information on our products as possible either with text explanations or images. In certain cases we can arrange samples of the plants to be sent to you but this will be charged at cost. We ship plants from all over europe so in some cases it is not always possible to arrange a sample unless you require a large quantity. Please contact us if you do require further information, we are only to pleased to offer advice and more images if required.

How big will the hedge get?

Hedge Conifers will grow to 60ft plus so make sure you think about where you are going to plant them and their accessibility once planted for trimming etc. Hedges will in affect get as tall as you want them to. Slower growing hedges would be Holly, Yew and Box. Beech is a good hedge if you require a more classic look to the garden boundary and will be easy to keep as is hornbeam (a good choice if conifers are not an option)

In fact most hedges will grow rather tall if left so make sure you get them trimmed regularly. Plants like Box, lavender will make very good dwarf hedges (2/3ft) Box is best suited to the formal or cottage garden as it adds formality and an old english look. Box is also very good for topiary shapes (see our topiary shop for more information)

For more information or a quotation on planting or maintanence for any hedge please Contact on 0115 963 3351 or use our Contact us form

When do I prune my hedge-plants?

Conifers will require frequent trimming to keep them in shape (and you!) and looking good. Be aware that if left untrimmed conifers can become difficult to manage. Trim minimum twice a year, once in late spring the other in late summer or early autumn. Holly and yew hedges require just one trim a year, trim holly early spring, trim yew in summer or early autumn. Beech, Hornbeam requires just one trim a year and this is best done in late winter or early spring. Laurel types are best trimmed in early to mid spring and try not to cut to hard back into the plants as this will damage the older leaves and look unsightly. Laurels can look a little unsightly after a hard winter, suffering from frost damage to the younger tips of the plants. This is to be expected and can be easily resolved by removing the tips of the plants during normal pruning.  Box hedging require just one trim and you can do this in summer. After trimming your hedge it is always a good idea to feed them to keep them looking fresh. Use a slow release fertilizer (available from good DIY stores) and just follow the doseage recommendations on the packet.

Please ensure all clippings are cleaned up after you have finished and also make sure that your hedge trimmers are thoroughly cleaned before and after use as this will help prevent the spread of diesease. A quick way to clear up your clippings is to lay old sheets on the ground to catch the clipping as you work and just have your bin or bag at the ready to empty the contents into. Then just move your sheets along as you clip, this will save all that sweeping and raking later.

Contact on 0115 963 3351 or use our Contact us form

How quick will my hedge grow?

Conifer hedges (leylandii/Western Red Cedar) grow quickly (approx 2-3ft per year in ideal conditions) so be aware where you are going to plant these (check proximity of windows, buildings etc). Conifers are ideal for quick results so if you have a large property just built behind you or are trying to screen an eyesore then this may be your best choice.

 If you are unsure as what to plant please Contact on 0115 963 3351 or use our Contact us form

Other evergreens such as Holly and Yew are slow growing and will take time to establish into a hedge or screen. Perhaps if planting these types of hedges it may be better to go for the larger specimens as they will have more of an impact straight away. Holly and Yew provide a quality formal hedge and are often seen as the 'A List 'of hedging plants. Cherry laurel are quick, strong growers (approx 12-18 inches per year) and require a fair bit of space but are very veristile and produce strong hedges quickly and best of all cost effectively.

Beech,Hornbeam or other deciduous hedges (lose leaves in winter) are slower growing but are more easily maintained. These are ideal for a more informal hedge or as a discreet boundary with your neighbours. Approx rate of growth is between (6-12 inches). If it is a small hedge you are after then you cannot beat Buxus sempervirens (Box). This is slow growing and requires just one trim a year.

Remember, the taller you let your hedge grow the more effort required to maintain it. A sensible height for your hedge would be between 5ft and 6ft making it easy for you to reach the top with step ladders. Of course it is up to you how high you need the hedge to get but always be mindful of future care and maintenance.For more information or a quotation on maintenance for your hedge please Contact on 0115 963 3351 or use our Contact us form

If you require a hedge for vandal deterents then chose either Pyracantha (firethorn), Cratageus monogyna (hawthorn) or Berberis thunbergii (barberry). Pyracantha (firethorn) are excellent for planting against a fence or wall where you require restriction in access. They are relatively easy to maintian and produce a wonderful autumn display of berries, great also for wildlife attraction.

What do I need for my garden?

Garden That depends on the size of the garden and also the amount of time you have to maintain it. Colourful evergreen shrubs will add attractive all year round colour to your garden and require little maintenance. If you like flowers then a mixture of flowering shrubs and herbaceous plants will make a wonderful floral display, and if chosen carefully will reward with colour right through the season. This type of planting requires more maintenance, such as pruning and dividing. If you have any queries or would like us to design a planting scheme for you please contact us

Why have your garden maintained?

Imagine, driving home from a hard days work and you cant wait to get home and relax, maybe put your feet up in front of the TV, or have a hot bath, or prepare a well deserved dinner for you and your loved one.  You may be even looking forward to taking your children out, and then you remember that you still have to cut the lawn, trim the borders, cut the hedges, dig over the shrub beds, and you are left with that overwhelming feeling that all this is just getting too much. You realise that you are going to have to devote hours of physical work, and you just don’t feel like it.  

This is where we can help... visit www.turfeastmidlands.co.uk

Contact on 0115 963 3351 or use our Contact us form