How do I order/pay for my plants?

There are several ways you can order your hedging plants from Garden hedging online. The easy most secure way is to order thorugh the website. Our payment service provider is SECURE TRADING and are very good with excellent security. You can order over the phone. We use a virtual terminal to process orders this way, again using SECURE TRADING. Payment by cheque is also possible, please bare in mind that cheque's will need to be fully cleared before any goods are sent. Finally, you can pay through online banking, please call us on 0115 9633351 to pay via this methood.

Can I reserve plants for delivery later?

Yes you can! - we would advise that full payment prior to delivery is best so as to secure the stock. If you decide later not to take delivery then we will refund the money to you in full, less 2.5% of the value to cover transaction costs.

What happens when I have ordered my plants?

Once you have placed your order and gone through the checkout process you will receive an email confirmation of your order. This confirms to us and you that the order has been placed and the goods have been paid for. Once notification has been sent we will contact you by either email, text, or phone call to advise on delivery.

Can I specify a specific day or time of delivery?

Where possible we will try to accomodate your requests on this, however it is not always possible to do this so please wait for confirmation on delivery before arranging time off to receive the delivery or for arranging contractors etc to assist with planting. Delivery is normally between 11am and 3pm Monday to Friday. We cannot deliver on Saturdays unless prior agreement has been made.

What type of packaging do the plants come in?

This depends on what type of product you order. Small orders will tend to be shipped through the postal network and these are usually package in strong plastic bags or wrapping. Some additional wrapping is necessary on certain products (mainly plants with thorns) to help protect plants and couriers. Packaging if unwrapped carefully is re-useable. Large consignments of plants (heavy items including larger rootballed products) and bulky items will normally be packaged in wooden crates. These crates are non-refundable or returnable and we ask the customer to dispose of responsibly. 

Who do I contact regarding delivery times/queries?

If you can contact Lee on 07968 202996 he will be able to assist you on any questions regarding deliveries. All plants are shipped via a 24 hour courier or carriage company. Once a 'shipped' email is received from us the plants will be with you normally the next day. If you need to advise us of special instructions on delivery please note these comments in the appropriate box in the shopping cart facility. Alternatively please call or text any additional details to 07968 202996

What do I do if I need to return my plants?

We hope that you will keep your plants once purchased. However if for any reason you are not satisfied with the goods, services or you wish to return the goods for other reasons then please contact Lee on 07968 202996. Please see our info page for more details on returns policy. Money is returned quickly to your account/card and we do this when the plants are received back.

What if the plants are damaged on receipt?

In the unlikely event of this occuring please contact Lee on 07968 202996 immediately after you have inspected your delivery of goods. If possible a picture of the goods as received will be required please forward any pictures via our contact us page. Please be advised that some small breakages on young soft plant growth can happen. This will grow back quickly and rarely affect the health of the plant significantly.

What if I cannot contact someone immediately by phone?

If you cannot contact us by phone, either leave a message or alternatively contact us with your enquiry. We will reply back to your message as soon as possible.

What if I need to see the product before I buy?

We are a web based company and try to give as much information on our products as possible either with text explanations or images. In certain cases we can arrange samples of the plants to be sent to you but this will be charged at cost. We ship plants from all over europe so in some cases it is not always possible to arrange a sample unless you require a large quantity. Please contact us if you do require further information, we are only to pleased to offer advice and more images if required.

How big will the hedge get?

Hedge Conifers will grow to 60ft plus so make sure you think about where you are going to plant them and their accessibility once planted for trimming etc. Hedges will in affect get as tall as you want them to. Slower growing hedges would be Holly, Yew and Box. Beech is a good hedge if you require a more classic look to the garden boundary and will be easy to keep as is hornbeam (a good choice if conifers are not an option)

In fact most hedges will grow rather tall if left so make sure you get them trimmed regularly. Plants like Box, lavender will make very good dwarf hedges (2/3ft) Box is best suited to the formal or cottage garden as it adds formality and an old english look. Box is also very good for topiary shapes (see our topiary shop for more information)

For more information or a quotation on planting or maintanence for any hedge please use our  Contact us form

When do I prune my hedge-plants?

Conifers will require frequent trimming to keep them in shape (and you!) and looking good. Be aware that if left untrimmed conifers can become difficult to manage. Trim minimum twice a year, once in late spring the other in late summer or early autumn. Holly and yew hedges require just one trim a year, trim holly early spring, trim yew in summer or early autumn. Beech, Hornbeam requires just one trim a year and this is best done in late winter or early spring. Laurel types are best trimmed in early to mid spring and try not to cut to hard back into the plants as this will damage the older leaves and look unsightly. Laurels can look a little unsightly after a hard winter, suffering from frost damage to the younger tips of the plants. This is to be expected and can be easily resolved by removing the tips of the plants during normal pruning.  Box hedging require just one trim and you can do this in summer. After trimming your hedge it is always a good idea to feed them to keep them looking fresh. Use a slow release fertilizer (available from our website) and just follow the doseage recommendations on the packet.

Please ensure all clippings are cleaned up after you have finished and also make sure that your hedge trimmers are thoroughly cleaned before and after use as this will help prevent the spread of diesease. A quick way to clear up your clippings is to lay old sheets on the ground to catch the clipping as you work and just have your bin or bag at the ready to empty the contents into. Then just move your sheets along as you clip, this will save all that sweeping and raking later.

please use our Contact us form

How quick will my hedge grow?

Conifer hedges (leylandii/Western Red Cedar) grow quickly (approx 2-3ft per year in ideal conditions) so be aware where you are going to plant these (check proximity of windows, buildings etc). Conifers are ideal for quick results so if you have a large property just built behind you or are trying to screen an eyesore then this may be your best choice.

If you are unsure as what to plant please use our Contact us form

Other evergreens such as Holly and Yew are slower growing and will take time to establish into a hedge or screen. Perhaps if planting these types of hedges it may be better to go for the larger specimens as they will have more of an impact straight away. Holly and Yew provide a quality formal hedge and are often seen as the 'A List 'of hedging plants. Cherry laurel are quick, strong growers (approx 12-18 inches per year) and require a fair bit of space but are very veristile and produce strong hedges quickly and best of all cost effectively.

Beech,Hornbeam or other deciduous hedges (lose leaves in winter) are slower growing but are more easily maintained. These are ideal for a more informal hedge or as a discreet boundary with your neighbours. Approx rate of growth is between (6-12 inches). If it is a small hedge you are after then you cannot beat Buxus sempervirens (Box). This is slow growing and requires just one trim a year.

Remember, the taller you let your hedge grow the more effort required to maintain it. A sensible height for your hedge would be between 5ft and 6ft making it easy for you to reach the top with step ladders. Of course it is up to you how high you need the hedge to get but always be mindful of future care and maintenance.For more information or a quotation on maintenance for your hedge please Contact our Contact us form

If you require a hedge for vandal deterents then chose either Pyracantha (firethorn), Cratageus monogyna (hawthorn) or Berberis thunbergii (barberry). Pyracantha (firethorn) are excellent for planting against a fence or wall where you require restriction in access. They are relatively easy to maintian and produce a wonderful autumn display of berries, great also for wildlife attraction.